Shipping Policy

At Refined Leaf Tea, we are committed to delivering your favorite teas quickly, safely, and reliably. Please review our shipping policy to ensure a smooth and enjoyable shopping experience.

Order Processing

  • Orders are typically processed within 1–3 business days.
  • Orders placed on weekends or holidays will be processed the next business day.
  • You will receive a confirmation email once your order has been processed and shipped.

Shipping Methods & Delivery Times

We offer the following shipping options:

Shipping Method Estimated Delivery Notes
Standard Shipping 5–7 business days Most domestic orders
Expedited Shipping 2–3 business days Faster delivery for urgent orders
International Shipping 7–21 business days Delivery times vary by country; customs may apply

Delivery times are estimates and may vary due to carrier delays, weather, or holidays. A tracking number will be emailed once your order has shipped.

Shipping Rates

  • Shipping rates are calculated at checkout based on weight, destination, and shipping method.
  • We occasionally offer free shipping promotions, which will be applied automatically at checkout when eligible.

Order Tracking

  • Once your order ships, you will receive a tracking number via email.
  • Use this number to track your order directly with the carrier.

Shipping Restrictions

  • We currently ship to [list your countries/states if limited].
  • Some remote locations may experience longer delivery times.

Lost or Damaged Packages

  • If your package is lost or damaged during transit, please contact us immediately at jerrylowery@refineleaftea.com or call 480-263-2235.
  • We will work with the carrier to resolve the issue or provide a replacement order when appropriate.

Questions

If you have any questions about shipping, delivery times, or order status, our friendly team is happy to help:

Thank you for choosing Refined Leaf Tea! We look forward to delivering your perfect cup of tea.